AT&T 9h drops calls and freezes

[bmb]

AT&T 9h purchased a couple days ago. Unlimited personal data plan with 400 minute voice plan. Has Newsbreak installed as only third party program.

Every phone call (either me calling out or receiving a call) will, at some point, drop. None have lasted more than eight minutes. Phone still shows its connected. Then, after a few seconds, it will reboot.

As a test, I called my landline. Heard a beep over the 9h (through the phone), then the call dropped and reboot occurred.

Have not tried a master resest, will do so now. Saw a thread that started in 2006 with a very similar problem, seems like the only fix was to go through multiple phones.

Anyone experience this issue with the 9h?

[drait]

Sounds like a defective device. The store you got it from should be able to swap it out.

[dkoester77]

I'm having the same problem with my newly refurbished q9h. I have a replacement on the way from AT&T. It seems to only happen when there is a weak signal. It's ok when it has a strong signal, and when no signal at all.

[anyone1979]

Have the phone replaced by AT&T.

[endobrian]

Yeah, get another unit.

Mine has never lost a call (except once from a drained batt).