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Old 05-04-2008, 06:23 PM   #1 (permalink)
 
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Default What Happened!

I left my Q9C on last night with adequate power and woke up this morning to a black screen of death and it will not turn on no matter what. I searched and found others able to get the M screen but that doesnt come up for me. I have charged it with a car wall and usb and taken the battery out and still no luck. It was working yesterday what happened?

I went to sprint and since I dont have insurance they said it would be 55 for them to look at it or call Motorola which I dont know what number to call. What are my options? thanks
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Old 05-04-2008, 06:38 PM   #2 (permalink)
 
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will it power up with different battery? If so try a desktop charger to bring the dead battery back.
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Old 05-04-2008, 06:38 PM   #3 (permalink)
 
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How long did you let it charge before trying again (mostly when using the wall charger)?
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Old 05-04-2008, 06:41 PM   #4 (permalink)
 
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I charged it for 30 minutes or so with a wall charger and when I took it to the sprint store they put in a different battery and still no luck
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Old 05-04-2008, 07:06 PM   #5 (permalink)
 
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not good.......see if you can get insurace then exchange it
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Old 05-04-2008, 07:30 PM   #6 (permalink)
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in case you want/need to call Motorola:
+1 (800) 657-7576

potQ.
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Old 05-04-2008, 09:06 PM   #7 (permalink)
 
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should have a manufacturer wrranty on it...
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Old 05-04-2008, 09:28 PM   #8 (permalink)
 
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there are about 3 threads on how to fix this just search motorola flash mode of death or bootloader fix or there was a fix justed posted yesterday in the sprint section
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