sudden demand for password - legit?

[jan001]

I was just looking at MySpaces mobile interface on my Q9c a few minutes ago. I set the phone down to do something else and, when I picked it up again after about 10 minutes, the screen had an "Active Sync" banner across the top and said:

Internet Service Manager
Your password will expire soon. Do you want to change it now?
OK -- Cancel

Um... huh? Is this something to do with Active Sync? I don't remember having to set up a password, and have only used the cable once. My email sync is wireless and real time, and I move stuff around my SD card. I've had the phone about 6 weeks so, it seems like anything that was on a trial would have already expired -- in fact, several things have; some I've bought, and others I've let go.

I've searched online and here and can't tell what the "internet service manager" is, and what it needs a password to do, and how it works with Active Sync. My first thought is that this is a mobile version of phishing or spoofing, since this was my first time to visit MySpace's site on the phone and, let's be honest, MySpace has been known to have an interest in revenue-generating advertising techniques.

So, can anyone advise if this is a legit Q9c thing I need to attend to and, if it is, what am I re-setting the password FOR? Or is this mobile phishing?

[TreeFrog]

Originally Posted by jan001

I was just looking at MySpaces mobile interface on my Q9c a few minutes ago. I set the phone down to do something else and, when I picked it up again after about 10 minutes, the screen had an "Active Sync" banner across the top and said:

Internet Service Manager
Your password will expire soon. Do you want to change it now?
OK -- Cancel

Um... huh? Is this something to do with Active Sync? I don't remember having to set up a password, and have only used the cable once. My email sync is wireless and real time, and I move stuff around my SD card. I've had the phone about 6 weeks so, it seems like anything that was on a trial would have already expired -- in fact, several things have; some I've bought, and others I've let go.

I've searched online and here and can't tell what the "internet service manager" is, and what it needs a password to do, and how it works with Active Sync. My first thought is that this is a mobile version of phishing or spoofing, since this was my first time to visit MySpace's site on the phone and, let's be honest, MySpace has been known to have an interest in revenue-generating advertising techniques.

So, can anyone advise if this is a legit Q9c thing I need to attend to and, if it is, what am I re-setting the password FOR? Or is this mobile phishing?

Do you use Outlook at work and have password changes?

[jan001]

I do use Outlook at work but haven't changed my password since getting the phone.

[TreeFrog]

Originally Posted by jan001

I do use Outlook at work but haven't changed my password since getting the phone.

Just checking! Cause when my Outlook password at work "auto" expires and wants to renew my Q will let me know!!

That's all I got!!

[jan001]

Update: Resolved.

Although we still don't know exactly what happened to cause it, all I had to do was go to ActiveSync and hit the Sync soft button and let it do its thing, and I'm back in business. (Literally!)

Coincidentally, when I got to my desktop this morning, my employer's system was giving me the standard 2-week warning that I was about to have to change my password. Since the Outlook connection died on the phone yesterday, I called a guy I know in ITS who's a guru on this stuff and who helped me set it up for my Q9c (even though it's not a company phone -- shhhhhhh). I asked him whether there was a connection, whether the standard "get ready to change your password" warning issued by the system had been interpreted by the phone as a signal to drop the connection, but he said he doubted it very much, just thought that was weird timing.

When I do change my password in a week or two, I'll have to re-establish the wireless ActiveSync connection to Outlook, and tell it the new password, but that's something else entirely and should be quick and easy. He wasn't familiar with the error message I'd gotten.

All's well that ends well!