Problems with the media player

[bucksfan1976]

When it comes to the TV portion and the ringers the sound is fine and very loud. However when I listen to music using the Media Player the volume is very low.

Yes i made sure the volume was turned up all the way on the media player. Any idea on what could cause this bc sprint says the phone is fine.

[bobby-n]

try holding in the scroll wheel until earpiece volume is up then make sure its up all the way

[bucksfan1976]

Done it, well finally I got the problem where the phone locked up on the black screen with the M on it. So I took it back to the store and they are fixing it.