So i think i might have messed up. I just upgraded from my moto Q to the new Q9c(sprint) and i tried to copy the PIM.VOL file from my old q to the new 9c. well when i try to pull up my contacts now it wont pull anything up and then i eventually get an error, which for some reason i cant get to pull up right now. The light at the end of the tunnel for me is if i dial a number and then go into my dialed calls it is able to look at the PIM file and see the contact's name, but i still can't get into the directory. Any ideas?
make sure you soft reset after you copy the pim.vol file dont hard reset from my expierences that was my problem if it still doesnt work master reset then copy pim then soft resets
how did you replace the pim.vol file? did you rename the file on the Q9c before you copied the file from the Q over? i recently did a master reset and copied my pim.vol file (saved on the SD card) onto my phone. I first renamed the file on the phone to pim.old and then copied the pim.vol file from the SD card to the phone. this way, it doesn't say "do you want to replace the existing file" message. i dunno, hope that made sense.. after i did that, i reset my phone w/ the reset button and my contacts were all there. i then deleted the pim.old file.