AS PROMISED PICTURE MAIL FOR THE Q/Q9c

[miguelchin36]

Originally Posted by dozer434

I see someone has asked this same question but didnt see where there problem was actually resolved(they never said if it they got it to work or not).Been trying for 3 days to register with sprint picturemail and everytime i go to the website I enter my phone number and click send password to my phone it says this is not a valid sprint phone number.
I have called sprint 4 times and spoke with someone different everytime and each person keeps telling me the Motto Q 9c is not capeable of picture mail therefore it will not accept the phone number on the website.
Am I doing something wrong or is there something I have missed while searching the forums over and over,if someone knows how I can get around this since sprint sure doesnt then I would greatly appreciate the help.THANKS in advance!

i dont think it has anything to do with your phone, you might want to try checking your phone plan details, i have unlimited everything and right on the description it says unlimited picture mail, it might just be that you have to add picture mail to your plan. good luck.

[nags]

I just used the program to check for an update. It said there was one and downloaded it. Now when I try to open smms it says ERROR: An unexpected error has occured blah blah blah. I uninstalled and reinstalled the original file and it's still saying the same thing. Any ideas?

[jarredl]

Originally Posted by uhkordguy

i'm having this same problem...

anyone?

Me too, I also started getting some weird internet transactions trying to make their way to my bank account after donating the five dollars.

I had to cancel my card this morning.

[cpcherniss]

Originally Posted by dozer434

I see someone has asked this same question but didnt see where there problem was actually resolved(they never said if it they got it to work or not).Been trying for 3 days to register with sprint picturemail and everytime i go to the website I enter my phone number and click send password to my phone it says this is not a valid sprint phone number.
I have called sprint 4 times and spoke with someone different everytime and each person keeps telling me the Motto Q 9c is not capeable of picture mail therefore it will not accept the phone number on the website.
Am I doing something wrong or is there something I have missed while searching the forums over and over,if someone knows how I can get around this since sprint sure doesnt then I would greatly appreciate the help.THANKS in advance!

I had the same problem, even though I have everything else on my plan! I told them I wanted it anyway because of my pictures already on there and I can still use it to upload and send from a pc. The guy I talked to was very nice, added it to my account FOR FREE! Also found where Sprint was over charging me and credited the difference back. I know we all hear and have had the horror customer service people, but asking never hurt. If he can't help you, go to his super.

[HondaHater]

Originally Posted by cpcherniss

I had the same problem, even though I have everything else on my plan! I told them I wanted it anyway because of my pictures already on there and I can still use it to upload and send from a pc. The guy I talked to was very nice, added it to my account FOR FREE! Also found where Sprint was over charging me and credited the difference back. I know we all hear and have had the horror customer service people, but asking never hurt. If he can't help you, go to his super.

when i got my q9c.....sprint went off my old plan...which worked out for me for all the features. as for billing......they are seriously ridiculous....you have to check your bill every month to see if it's right. i added a phone about 7 mos ago and it took them 4 mos to get the bill right.....ridiculous!!

[D.Rich]

oops nevermind what i had lol

[fusion1]

I guess I am late to the game. Just downloaded it today got both files installed and when I run the app I enter my Sprint phone# and password to picture mail, and then it says testing, but keeps running. How long is this supposed to take for it to get past this stage?

[billindelicato]

Originally Posted by fusion1

I guess I am late to the game. Just downloaded it today got both files installed and when I run the app I enter my Sprint phone# and password to picture mail, and then it says testing, but keeps running. How long is this supposed to take for it to get past this stage?

shouldn't take long at all once the info is correct...if you password is not then it will hang

[kamran5461]

i tried settin up picture mail with sprint. they want to charge $5/mo for this service. do i need that in order to use this app ?

[PacoJr67]

yes you do, but it should be included in your vision plan.