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Old 07-01-2007, 02:08 PM   #1 (permalink)
 
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Need Help Powering off problems

Is anyone having the problems of their Q powering off inexplicably? I just purchased 2 Moto Q's and both of them powered off; I cannot get them to power up, even when removing and reinstalling the batteries.

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Old 07-01-2007, 02:09 PM   #2 (permalink)
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Originally Posted by cmanmba View Post
Is anyone having the problems of their Q powering off inexplicably? I just purchased 2 Moto Q's and both of them powered off; I cannot get them to power up, even when removing and reinstalling the batteries.

its probably due to low battery...have you done a full charge yet?
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Old 07-01-2007, 02:20 PM   #3 (permalink)
 
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Default Powering Off Problems

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Originally Posted by n99hockey View Post
its probably due to low battery...have you done a full charge yet?
Both are fully charged and was working as of last night. At least one of the phones have been doing this since I received them last week...

C
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Old 07-01-2007, 02:22 PM   #4 (permalink)
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Both are fully charged and was working as of last night. At least one of the phones have been doing this since I received them last week...

C

just asking questions to gauge...but are you sure its turning off off and not just the backlight turning off?

go to start...settings...power management and see what your backlight timing is...
maybe its just turning off the backlight and you think its turning off
now if its not the case it might be a battery issue....
this happens no matter how much or how little you use it?
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Old 07-01-2007, 02:29 PM   #5 (permalink)
 
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Quote:
Originally Posted by n99hockey View Post
just asking questions to gauge...but are you sure its turning off off and not just the backlight turning off?

go to start...settings...power management and see what your backlight timing is...
maybe its just turning off the backlight and you think its turning off
now if its not the case it might be a battery issue....
this happens no matter how much or how little you use it?
I just tried wall charger insteaad of data cable and both phones turned on. However, both were fully charged before.

This powering off issue has happened independent of the usage; I think it is a battery problem. The backlight timers are for 15 secs. I will be taking both to the repair center to check it out.

Thanks for your response!
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