Jabra JX-10 and initiating Voice Dialing - Motorola Q Forum

R1chard · 01-23-2007, 11:39 PM

Hello all,

I am new to this forum. Let me first start off by saying that I beleive I have searched like mad here for answer to this question with no results. I have found a lot of neat things about the phone in the process though. If this topic has already been addressed, please be so kind as to point me in the right direction!

On to the question. Is anyone else using the Jabra JX-10 able to initiate the voice recognition software by "tapping" the activate button? It seems I am unable to do so. I was able to pair my JX-10 with my Q no problem, and I love every aspect of the headset (compared to my first Moto one) except that I can't start the VR software. When I "tap" or "press" the activate button it just redials the last number called. The VR works fine if I press and hold the button on the Q, it just won't start by "tapping" the activate button on the headset.

Thanks,

Richard

smeg36 · 01-24-2007, 12:18 AM

On my JX10 I have to hold down the multi-function button for it to redial the last number. If I press it once quickly it will activate the voice dialing no problem. Where did you get yours from? I know there are a lot of counterfeit ones on ebay these days that look exactly like the original, but don't perform as well.

R1chard · 01-26-2007, 09:36 AM

The unit was purchased from eBay, but from an individual seller, not a store or from someone that had multiples. From what I can tell, it is the real thing. Everything was wrapped in the box. The box and its contents look identical. If it is a fake, someone went out of their way to sell a really good fake to me.

It works very well with the only exception being that it will not activate the voice recognition. I even followed the instructions found this site to reset the JX-10 and then repair it. Same results. Anybody else have a similar issue with some resolve?

I am meeting with a buddy this weekend that has a JX-10 as well. I am going to pair it with my phone and see if his behaives any differently.

Thanks,

Rich

Vinson · 03-17-2007, 02:32 PM

Rich,

Did you ever find out what the deal was with your JX 10? I just purchased one on eBay and I have the same issue. I e-mailed Jabra and they informed me that I had purchased a counterfeit model. I have say that it's really a good counterfeit! But the genuine unit is some what better. I actually purchased the genuine unit to try to determine which one I should keep. I'm still unsure what to do. I paid about $50.00 w/ shipping for the counterfeit unit, and $150.00 for the genuine model (big difference). What are your thoughts?

Quote:

Originally Posted by R1chard

The unit was purchased from eBay, but from an individual seller, not a store or from someone that had multiples. From what I can tell, it is the real thing. Everything was wrapped in the box. The box and its contents look identical. If it is a fake, someone went out of their way to sell a really good fake to me.

It works very well with the only exception being that it will not activate the voice recognition. I even followed the instructions found this site to reset the JX-10 and then repair it. Same results. Anybody else have a similar issue with some resolve?

I am meeting with a buddy this weekend that has a JX-10 as well. I am going to pair it with my phone and see if his behaives any differently.

Thanks,

Rich

smeg36 · 03-17-2007, 05:14 PM

You can get the JX10 for cheaper than $150. I got mine from Tiger Direct store for $100. They have it available online as well. I'd be careful where you got it from though because of all the counterfeit headsets. It makes me really wary about buying BT products online.

R1chard · 03-19-2007, 09:03 AM

Quote:

Originally Posted by Vinson

Rich,

Did you ever find out what the deal was with your JX 10? I just purchased one on eBay and I have the same issue. I e-mailed Jabra and they informed me that I had purchased a counterfeit model. I have say that it's really a good counterfeit! But the genuine unit is some what better. I actually purchased the genuine unit to try to determine which one I should keep. I'm still unsure what to do. I paid about $50.00 w/ shipping for the counterfeit unit, and $150.00 for the genuine model (big difference). What are your thoughts?

I never officially found out what the issue was with that headset. I did come to decide that it was either counterfeit or maybe a return that tested okay but was not okay. I went ahead and bought another one for just under 100.00 from Buy.com. The only real difference between the two is that the vioce dialing works correctly and the battery on the new one is in much better shape. Honestly, that was difference enough for me. I may be one of the few that actually use voice dialing, but I only use the headset when I am driving and as soon as I have to look at my phone to make a call, the headset becomes pointless. I still have the seemingly bogus / broken one and it works just fine as a headset so long as you are not concerned about the voice dialing. I have pretty much just chalked that eBay purchase up as a loss.

Rich

rolfej · 03-19-2007, 01:27 PM

I too use the JX-10. A quick hit to the multi-function button will go into the voice dial. I did not set this up, it just functioned this way.

I am not sure this helped you out but maybe it is confirming a path one way or another.

Vinson · 03-20-2007, 10:21 AM

Thanks for all the advice! I am returning my counterfeit unit, and searching for a better deal on the Genuine!

softspirits · 05-11-2007, 09:46 PM

Quote:

Originally Posted by smeg36

You can get the JX10 for cheaper than $150. I got mine from Tiger Direct store for $100. They have it available online as well. I'd be careful where you got it from though because of all the counterfeit headsets. It makes me really wary about buying BT products online.

I just got one for Mother's Day and I think my husband paid $100 from HERE AT EVERYTHINGQ.COM. It just got here and I haven't even used it yet because my Q battery is dead...surprise surprise.

I love my cute JX10 though!

~Deidre

SpudHalvorson · 08-09-2007, 02:11 PM

Quote:

Originally Posted by R1chard

I never officially found out what the issue was with that headset. I did come to decide that it was either counterfeit or maybe a return that tested okay but was not okay. I went ahead and bought another one for just under 100.00 from Buy.com. The only real difference between the two is that the vioce dialing works correctly and the battery on the new one is in much better shape. Honestly, that was difference enough for me. I may be one of the few that actually use voice dialing, but I only use the headset when I am driving and as soon as I have to look at my phone to make a call, the headset becomes pointless. I still have the seemingly bogus / broken one and it works just fine as a headset so long as you are not concerned about the voice dialing. I have pretty much just chalked that eBay purchase up as a loss.

Rich

Richard/Vinson:
1. I highly doubt we've purchased counterfeit Jabra headsets. If you are concerned with the counterfiet aspect, you can find more information here:
http://reviews.ebay.com/Counterfeit-...00000001682435
a) Beyond the article/review, ask yourself some questions: Do the red blue and green charging/pairing ligts function correctly? Does the phone come with a chargin cradle, power cable, USB charger, etc.? Does the earpiece work correctly?

Remember, it would be a colossal pain to produce all these pieces and packaging outside of Jabra. Also Jabra did make a few extra versions of the headpiece to, including red and pink (?), so in most cases, it's the real deal. I do/did worry about reconditioning though.

2. I use a Nokia 6256i. Although this phone is becoming antiquated in some aspects it still functions amazingly well. The phone was still fairly new in January 2006, but as we near 2008 things do get traded up.
a) In first calling Jabra they advised that there was not a problem with the headset, but that the feature of the voicedial recognition was connected with the settings on the Nokia phone itself.
b) I then spoke to Nokia. Nokia advised that there was not a way to change the call recognition, and that more than likely the headset was not compatible with the phone. The assistant then went on to try and sell me a Nokia headset and warn of the evils of 'other manufacturers' and quality. Tis was a bit like a Chevrolet Dealer warning me against installing an Infinity stereo system in my car. The headset might not be compatible, but it hardly is inferior.

I'm gogint o do a little more research about reconditioning, but I likely will keep the headset irrespective. After all, if I get a new phone, it may work just fine with that one.