Repair - Motorola Q Forum

2wheeler · 04-02-2008, 01:16 PM

I had my phone replaced by AT&T because it would not sync. Before I could send it back my dog chewed on it. It works off and on. Anywhere I can get it repaired?

rudeboy · 04-02-2008, 01:38 PM

welcome aboard...

you need a new housing ? you could try yourself, they sell them (of course) on eBay and also here: http://cnn.cn/shop or here: http://www.cellphoneshop.net

2wheeler · 04-02-2008, 02:01 PM

Quote:

Originally Posted by rudeboy

welcome aboard...

you need a new housing ? you could try yourself, they sell them (of course) on eBay and also here: http://cnn.cn/shop or here: http://www.cellphoneshop.net

No it still has problems but I can't send it back because of the damage to the case. I now own two of them.

mike250rs · 04-02-2008, 02:04 PM

put the new case on and send send it off, they think its broke anyway

2wheeler · 04-02-2008, 03:03 PM

Quote:

Originally Posted by mike250rs

put the new case on and send send it off, they think its broke anyway

Thanks but it has been two 2 months since I was to have returned it. It works some time and then other times it won't do anything. You can talk on it but it just goes out. Sometimes it will sync and other times it wont.

rudeboy · 04-02-2008, 03:07 PM

you said there is damage, we directed you to a place where you can buy a new housing... issue resolved ?

or is it ?

2wheeler · 04-02-2008, 03:27 PM

Quote:

Originally Posted by rudeboy

you said there is damage, we directed you to a place where you can buy a new housing... issue resolved ?

or is it ?

No. It still needs to be repaired. Thats what I was asking. Is there any where I can get it repaired. The case was just a inconvenience which did not allow me to return it to AT&T. You can't return it if it can't be refurbished and sent out (Appearance wise). I don't know if they will still take it back as the case was closed because I couldn't send it back.

mike250rs · 04-02-2008, 04:06 PM

you can try a master reset, if it's still messed up then there is nothing more you can do. A shop may fix it, but it may cost more than it's worth.

may also consider selling it for parts on ebay

2wheeler · 04-02-2008, 07:20 PM

Quote:

Originally Posted by mike250rs

you can try a master reset, if it's still messed up then there is nothing more you can do. A shop may fix it, but it may cost more than it's worth.

may also consider selling it for parts on ebay

I spent 2 hrs with AT&T support and three sessions with Motorola. I can play games and keep addy's in it but it is not reliable. To small to use as a boat anchor. I weas hoping there was a palce that did repairsthat could fix it for $100 or so and I could give it to my wife. The teeth marks are not affecting anything and there is a small crack on the side.

mike250rs · 04-02-2008, 08:22 PM

an ATT shop wouldn't fix it for a fee?