Sync - Motorola Q Forum

dwatson · 08-20-2007, 11:48 AM

i have had my Q for a week and it works great....The only problem i have is that is not automatically syncing with my Outlook. i have to manually tell it to everytime.....has anyone else found this problem???

rudeboy · 08-20-2007, 11:49 AM

Quote:

Originally Posted by dwatson

i have had my Q for a week and it works great....The only problem i have is that is not automatically syncing with my Outlook. i have to manually tell it to everytime.....has anyone else found this problem???

welcome aboard. did you check the Connection Settings > Open Active Sync when my device connects ?

n99hockey · 08-20-2007, 11:50 AM

Quote:

Originally Posted by dwatson

i have had my Q for a week and it works great....The only problem i have is that is not automatically syncing with my Outlook. i have to manually tell it to everytime.....has anyone else found this problem???

are you talking about your POP account on your Q or the connection between the Q and PC when its hooked up?

dwatson · 08-20-2007, 12:46 PM

Quote:

Originally Posted by rudeboy

welcome aboard. did you check the Connection Settings > Open Active Sync when my device connects ?

yes....i go to active sync and press sync everytime i want to refresh my outlook box. periodically i will get a stray email pop up but for the most part i have to go that screen to update?

dwatson · 08-20-2007, 12:47 PM

Quote:

Originally Posted by n99hockey

are you talking about your POP account on your Q or the connection between the Q and PC when its hooked up?

i am talking about the connection betwwen Q and PC.....

dwatson · 08-20-2007, 12:48 PM

Quote:

Originally Posted by dwatson

i am talking about the connection betwwen Q and PC.....

it is not plugged in with the usb cable....shouldn't it sync without that?

n99hockey · 08-20-2007, 12:53 PM

Quote:

Originally Posted by dwatson

it is not plugged in with the usb cable....shouldn't it sync without that?

no it wont....
unless you have a POP account on the Q you wont get emails on them...
if you just have outlook to sync with active sync then you need to be plugged in via the USB cable

dwatson · 08-20-2007, 12:57 PM

Quote:

Originally Posted by n99hockey

no it wont....
unless you have a POP account on the Q you wont get emails on them...
if you just have outlook to sync with active sync then you need to be plugged in via the USB cable

POP??? not sure excatly what you mean? It worked perfeclty for a few days and then i stopped recieveing emails....i recieve my emails via on-line assistance from our web at work....is that what you mean by POP?

n99hockey · 08-20-2007, 12:59 PM

Quote:

Originally Posted by dwatson

POP??? not sure excatly what you mean? It worked perfeclty for a few days and then i stopped recieveing emails....i recieve my emails via on-line assistance from our web at work....is that what you mean by POP?

your running an exchange account?
you didnt mention that...
is that correct?

if so try to remove that account in active sync and recreate it

dwatson · 08-20-2007, 01:02 PM

Quote:

Originally Posted by n99hockey

your running an exchange account?
you didnt mention that...
is that correct?

if so try to remove that account in active sync and recreate it

yes...im sorry....i am running an exchange account.....i will remove and try recreating it. thanks for the advice...i will let you know.