Alltel has much better deals and value

[FourTwenSesh]

Originally Posted by toolman157

Or, in my case, the map and reps say there is excellent coverage in my area. Then I sign up have awful coverage, put in trouble ticket, wait for 3 weeks for them to say the whole town is low coverage area so now i'm stuck for 2 years paying for a service i'm not getting. When u ask tech suppt. if they are going to fix it, they don't know, give the runaround etc. Don't believe the hype or the overly corporate positve responses you see here. What good are all the minutes if it doesnt f.*^*( work!! Now, I feel better after venting.

Nice vent, I am going to add that you should document all of these things (i know its a pain in the ass, but well worth it) to prove that they have not lived up to their end of the agreement. This will allow you to get out of paying them anything as they have not fulfulled their end of the contract. Basically all you are required to do is use the service and pay. But the service has to be there, bottom line. If its not, you don't have to pay unless the company offers you compensation.

[toolman157]

Originally Posted by FourTwenSesh

Nice vent, I am going to add that you should document all of these things (i know its a pain in the ass, but well worth it) to prove that they have not lived up to their end of the agreement. This will allow you to get out of paying them anything as they have not fulfulled their end of the contract. Basically all you are required to do is use the service and pay. But the service has to be there, bottom line. If its not, you don't have to pay unless the company offers you compensation.

Yes i agree!! I have emailed the vp of media relations with past tech suppt. email responses and asked to be let out of my contract. I don't know who else to turn to as all my requests have been ignored. I;ll keep this forum posted though in case anyone else has this problem. Thanks for the support, I feel better already!!

[FourTwenSesh]

Originally Posted by toolman157

Yes i agree!! I have emailed the vp of media relations with past tech suppt. email responses and asked to be let out of my contract. I don't know who else to turn to as all my requests have been ignored. I;ll keep this forum posted though in case anyone else has this problem. Thanks for the support, I feel better already!!

Mention the Fair Trade Act, this is where I have gleaned the information from.