Okay...got the new Q, but they gave me silver again
Everything is working peachy now...I unplug it from the USB and I can use the phone right away! Yay!
Weird thing is, the old Q won't do anything now. I get a language error when it starts up and it sticks on a blankish home screen. I can't even do a Master Reset so I can send it back to Verizon. Oh well....