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Originally Posted by UFmatt86  I just got a brand-new-in-box Q off ebay. To you all who got replacements when your phones malfunctioned, did you have insurance on the phone? Or did they replace it b/c it was a hardware error and not operator error? Also, is there any sort of update I could do to make sure it's running the latest software, so I don't run into problems? Thanks guys...oh one more thing...does Verizon let you insure phones that you don't actually purchase from the store? 
Matt |
Mine was also bought new in box off of ebay and yes I had to replace mine. Verizon exchanged it with no problem with the 1 year warrantee. I also have insurance on my phone so yea they will let you their is no way of them really knowing anyway unless you tell them
