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mhattman · 09-16-2007, 06:59 PM

Ok- I got the VM indicator fixed. It was a software bug on Verizon's end. I took it back to the store and the tech told me it was a wide spread problem ( verizon / NJ) He gave me some special number to call tech support for Verizon. The girl was helpfull and preformed a few tests, then later sent me a text to call Motorola, it appreared although the phone was less than 1 week old I did not have the current software. Motorola gave me a paaword and website to load the newer version. Turned out that I had the most recent version. Verizon tech support called to see if it was fixed, which I tld them it wasn't, they elevated the call and within 20 minutes I had the VM waiting counter working on my home screen and the indicator at the top of the screen appear.

problem solved.

09-16-2007, 06:59 PM	#7 (permalink)
mhattman Join Date: Jul 2007 Posts: 5 Thanks: 1 Thanked 0 Times in 0 Posts	voice mail indicator Ok- I got the VM indicator fixed. It was a software bug on Verizon's end. I took it back to the store and the tech told me it was a wide spread problem ( verizon / NJ) He gave me some special number to call tech support for Verizon. The girl was helpfull and preformed a few tests, then later sent me a text to call Motorola, it appreared although the phone was less than 1 week old I did not have the current software. Motorola gave me a paaword and website to load the newer version. Turned out that I had the most recent version. Verizon tech support called to see if it was fixed, which I tld them it wasn't, they elevated the call and within 20 minutes I had the VM waiting counter working on my home screen and the indicator at the top of the screen appear. problem solved.