Today I was using my Q as normal, no problems, did a little txting, some browsing, and a phone call or two. I took it out of my pocket in the afternoon sometime, and it was off. On a rare occasion it shuts off out of no where, so I pressed the power button. The Verizon logo came on, but then the screen went all white. I waited a little but, and when nothing changed, I held the power button until it shut off. Then it wouldn't turn back on. I kept trying, but nothing worked. I took the battery out, put it back in, left it out for a couple of minutes, and tried all of these things repeatidly, then finally got fed up and decided to stop wasting time in the middle of the store I was in and continue shopping lol
About a half hour later, I took my Q out, pressed the power button, and saw the Verizon logo! Then the screen got these weird pink vertical stripes all over it, and eventually went completely pink. I went through the same steps that I did when it went all white, but nothing brought it back.
When I got back in the car, I plugged it into my car charger, and it booted right up! It was running very slow, and all of the settings were gone! My programs were still there, as was all of my data, e-mail, contacts, schedule, etc. Except almost everything in Settings was set back to defaults (Profiles, home screen, ringers, etc.), certain settings like Receive incoming beam and Unread message alert were not defaulted. After fixing all of that, I let it charge.
I went to use the Internet a little later, and it doesn't work! I have since made/received calls, sent/received texts, but the Internet doesn't work! When I try to visit a page in IE, I get this error:
So far, I've dialed *228, taken option 2, rebooted several times, dialed *228 and took option 1, cleared the temp files in IE, and deleted the two proxies that were in settings>>connections>>proxy besides VZW browser. none of this has worked.
Here are some settings that may be important, let me know if you guys need more info:
IE>>Menu>>Tools>>Options>>Connections
- Automatically detect settings is checked
- 'The Internet' is the selected network
Start>>Settings>>Connections>>Proxy>>VZW Browser (now the only Proxy)
- Connects from: The Internet
- Connects to: WAP Network
- Proxy: gw.vzwwap.com:8080
- Type: WAP
- User name: MobileDeviceNumber@vzw3g.com
- Password: 12 *'s
Start>>Settings>>Phone Settings>>Network
- Network Select: Automatic B
- GPS: 911 only
I've tried searching these forums, and then I tried Google, and I couldn't find any answers!! I really don't want to take the phone to the Verizon store unless it's absolutely necessary. If anyone has any idea how to fix this, please let me know! I'm comfortable making any changes that you guys deem necessary, including changes to the registry.
Thank you!
--Jimmy