Motorola Q Forum | Everything Q - View Single Post

devin422 · 06-30-2007, 01:19 AM

I can tell you that there is a program that you might be able to get if you contact customer service. If a customer receives 3 or more phones they can get a comparable model as a replacement although it is a refurb. There is so many issues with the Q, Its basically you put up with it or you get something else, this is from my experience as a CS rep and an owner of a VZW Q. Its totally ridiculous and it doesn't look good for the WM6 update. Defiantly try to do the update from Moto and also make sure you use the task manager, keep programs close when your not using them. I can't tell you what to do about the current problem which is the noise. Defiantly call and tell CS that you have 3 phones and your fed up. At least you would be able to get a VX6700 and they're not bad. Hopefully VZW will come out with a stable Windows Mobile Update for the Q.

06-30-2007, 01:19 AM	#10 (permalink)
devin422 Join Date: May 2007 Posts: 2 Thanks: 1 Thanked 0 Times in 0 Posts	Try This I can tell you that there is a program that you might be able to get if you contact customer service. If a customer receives 3 or more phones they can get a comparable model as a replacement although it is a refurb. There is so many issues with the Q, Its basically you put up with it or you get something else, this is from my experience as a CS rep and an owner of a VZW Q. Its totally ridiculous and it doesn't look good for the WM6 update. Defiantly try to do the update from Moto and also make sure you use the task manager, keep programs close when your not using them. I can't tell you what to do about the current problem which is the noise. Defiantly call and tell CS that you have 3 phones and your fed up. At least you would be able to get a VX6700 and they're not bad. Hopefully VZW will come out with a stable Windows Mobile Update for the Q.