If I were you, I would change from Nextel/Sprint...their customer service is a painful process. I have been on the phone with Verizon and Nextel changing services. Nextel was called several times because they disconnected the Verizon Rep and myself. Now, we have been with a Nextel Rep for 30 minutes and he is clueless. UGH, I can't wait until I am with Verizon.
