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Old 05-10-2007, 03:41 PM   #4 (permalink)
igotaq
 
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Quote:
Originally Posted by degauss View Post
I've had my Q for 2 months now and I've pinpointed a strange issue to Active Sync.

I have Active Sync set to connect to my work email (using our OWA server) and have configured to download ALL mail All size.

The Q syncs but after a week, it only retains a week worth of email, even though I set it to keep everything. EG the Q is deleting email when it shouldn't. I've called VZ support and they put me in touch with Motorola and neither got what I was telling them.

I've tried deleting the server configuration and still after a week, it deletes mail. I can recover from this running the undelete from Exchange but it's very annoying.

Anyone have any ideas?
Open activesync - Go to Menu-Options - Under Exchange server highlight Email - Click on Settings (Right soft key) and change the time period to 1 month or whatever.
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