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Originally Posted by Csquared  I did the same thing yesterday and they transfer me to advanced tech support and the guy put me on hold and then just transfered me to basic tech support. I think because I had the Q rather than a blackberry or treo. It took me 3 separate calls and about 45 minutes before I solved my own problem and just hung up. |
The blackberry and treo option I heard, knowing I did'nt have either I waited and selected the next automated option which was "data card or pda". That might help, obviously blackberry/treo reps. don't want to be responsible for Q.