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Old 07-20-2008, 10:01 PM   #1 (permalink)
OHHawk
 
Join Date: Jun 2008
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Default Emergency Help Q9h Global

Hello everyone, my first post and I need some serious help. I pray that you all can help me with this problem.

I have had this phone now for about 2 months, and got it through AT&T. everyting s perfect on it, or was till I did add a bit of software application (no i can not remember what it was. cause it is gone now) something to do with backup the phone to the computer.

anyways. after i added it, somehow it will not let me connect through active sync anymore. I get the message "This device is not allowed to connect to the desktop computer"

and I am having a coniption over it. seeing i got it as a refurb phone. ATT may not wish to help me. so i came here to get help fro you all. (and i did leave a mesage at motorola as well. to see if anyting will help me there too.

Please let me know what I have to do to connect this phone back to the computer again. yes it is urgent because i track my medications i must take with the computer. and doctors appointments, and so on.

Please help me. I beg you all.

Ray
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