Motorola Q Forum | Everything Q - View Single Post - Plantronics 521 is not really a Plantronics

yameen1 · 07-07-2008, 08:16 PM

I just ordered at Plantronics 520 from N1Wireless.com. Of course, when it came, it was not a 520, but a "Plantronics 521." It looks exactly like a 520, but it apparently isn't one.

I contacted Plantronics because I was having trouble pairing it with my Q9c, and the tech at Plantronics said that its not their product (even though it has Plantronics written across the entire earloop). The tech said its made for AT&T by a company called Avaya, and if I needed help with it, to call Avaya (and he gave me the phone number).

It seems to work fine, so I'll probably stick with it, but just thought people should know in case they get one of these and think Plantronics will stand behind it.

07-07-2008, 08:16 PM	#1 (permalink)
yameen1 Join Date: Jan 2008 Posts: 113 Thanks: 24 Thanked 2 Times in 2 Posts	Plantronics 521 is not really a Plantronics I just ordered at Plantronics 520 from N1Wireless.com. Of course, when it came, it was not a 520, but a "Plantronics 521." It looks exactly like a 520, but it apparently isn't one. I contacted Plantronics because I was having trouble pairing it with my Q9c, and the tech at Plantronics said that its not their product (even though it has Plantronics written across the entire earloop). The tech said its made for AT&T by a company called Avaya, and if I needed help with it, to call Avaya (and he gave me the phone number). It seems to work fine, so I'll probably stick with it, but just thought people should know in case they get one of these and think Plantronics will stand behind it.