[kogama]

Im not sure if thats your only option. and yes a hard reset is like a master reset

To perform the hard reset, hold down the center select button in the middle of the D-pad/joypad (the raised silver one.) Then, continuing to hold it for at least five seconds, press the power button to allow the device to power up. Continue to hold the select button until you get a screen which asks if you want to perform the master reset. Let go of the select button, and press the appropriate soft action key to respond yes.
REMEMBER! A hard reset erases ALL of your data!!! This is why the Backup is so important.

i suggest you wait longer and see if someone else can help you