[littleroot]

Seems I have found one thing differnet on our Q9's than the older Q's: When using Outlook 2003 SP2 OMA with MSFP device wipe enabled, when you lock the keyboard on the Q9M it requires the PIN code to be entered to unlock while the older Q allow you to simply press the asterisk button.

Now we have many users complaining when they simply want to unlock the keyboard it is prompting them for the MSFP pin.

Please let me know if you have any ideas. We have our activesync device lock set for 12 Hours.

thank you,
-Bob