Motorola Q Forum | Everything Q - View Single Post - Motorola Updater from Website won't update

MissNeice · 05-19-2008, 03:54 PM

I have had my Q for almost 2 years and realized that I haven't had the software updated. I went to the Motorola website and downloaded the updater. It will connect to my device; but when it starts to download the updated software it will get to 1% and then say that it has encountered an error. It tells me to turn the phone off then back on; reconnect the USB. I have done this many times even tried removing and reinstalling the Program on my desktop. Can you please help with this?

Thanks,
Neice

05-19-2008, 03:54 PM	#1 (permalink)
MissNeice Join Date: May 2008 Posts: 13 Thanks: 4 Thanked 0 Times in 0 Posts	Motorola Updater from Website won't update I have had my Q for almost 2 years and realized that I haven't had the software updated. I went to the Motorola website and downloaded the updater. It will connect to my device; but when it starts to download the updated software it will get to 1% and then say that it has encountered an error. It tells me to turn the phone off then back on; reconnect the USB. I have done this many times even tried removing and reinstalling the Program on my desktop. Can you please help with this? Thanks, Neice