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Edmund-Q-9C · 05-15-2008, 12:50 PM

I phoned Sprint (my first pleasant call in a long while with them)... anyway, called CS I stated that I have the Motorola 9QC and that I was unable to Text Message, cannot text message anybody, wont work regardless of reception, etc.

I stated that I wanted her to remove my texting capability of my plan, she said she was unable to do so do to my having the $99.99 Unlimited Plan.

The Fix: (I called CS from a different phone by the way)
So... Customer Support had me power off my phone, REMOVE the battery, wait 1 minute... place the battery back in, power up and retry.... IT WORKS!!! FIXED! CS stated that by powering down, removing the battery, placing it back in after 1 minute approx.. reboots the phone eliminating a whole host of other issues that can make the phone act quirky.... A GOOD NOTE TO KEEP IN MIND! THANKS Folks! Edmund

05-15-2008, 12:50 PM	#9 (permalink)
Edmund-Q-9C Join Date: Apr 2008 Location: Macomb-Shelby, Michigan Posts: 16 Thanks: 4 Thanked 0 Times in 0 Posts	OK.... Fixed! I phoned Sprint (my first pleasant call in a long while with them)... anyway, called CS I stated that I have the Motorola 9QC and that I was unable to Text Message, cannot text message anybody, wont work regardless of reception, etc. I stated that I wanted her to remove my texting capability of my plan, she said she was unable to do so do to my having the $99.99 Unlimited Plan. The Fix: (I called CS from a different phone by the way) So... Customer Support had me power off my phone, REMOVE the battery, wait 1 minute... place the battery back in, power up and retry.... IT WORKS!!! FIXED! CS stated that by powering down, removing the battery, placing it back in after 1 minute approx.. reboots the phone eliminating a whole host of other issues that can make the phone act quirky.... A GOOD NOTE TO KEEP IN MIND! THANKS Folks! Edmund