RETURN THAT DEFECTIVE PHONE INSTANTLY!!!!
I had the same trouble with pocket nester's key's reseting but they finally work now. Just search for pocketnester on here and you'll find tons of good info. But the rest of the things you're described have never happened to me. My Q has never crashed and it is heavily modded and hacked. I would try the new firmware via motorola.com or the verizon store. Also make sure you are using pocket Nester Plus 0.9
If you need any help with your Q there is lots of stuff here. |