[GigaMickey]

Originally Posted by dacool25

Hey guys,

I just have a quick question, and have seen a few other threads on this, but none of them had a for-sure answer. I just purchased my Motorola Q off of ebay, and was wondering if there is anything wrong with the phone and I bring it into Verizon, will they service it?

Also, what is the current firmware version on the motorola q? I'd like to upgrade it if mine isn't up to date.

Thanks!

From my experiences, as long as the ESN is clear (which it must be for activation) they will do software and firmware updates. Some repairs (FREE) will depend on if the phone is under warranty. However, they certainly diagnose the problem at no charge.