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Old 05-06-2008, 11:50 AM   #3 (permalink)
fsuga00
 
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Informative

Quote:
Originally Posted by Geekster View Post
Just a beginning here but....
Assuming you have Windows XP & using Active Sync 4.5:
Before Active Sync can work Windows XP has to recognize the phone as new hardware.
Change to a different USB slot. (Assuming you have USB enabled in your systems BIOS)
Plug & unplug your phone a few times.
Reboot both the PC & the MotoQ, after rebooting both attach the USB cable to MotoQ then plug into a USB port.
Use the USB's on the back of you computer b/c they are attached directly to the Motherboard where side or front USB's are there through a cable connection.
Make sure you have all the latest updates & patches for you computer OS.
Get off the INTERNET and disable you firewall and anti-virus software & try connecting the MotoQ to the PC with the above steps.
If anyone thinks of anything else plz jump in here and let OP know. I tried thinking of "everything" but I could have missed something/anything.
That did help get everything to "find" each other. Much appreciated.
I'm beginning to wonder if getting outlook contacts to download to my Q contact list is impossible though. I just can't figure it out to save my life. Techno stuff is not my forte, but you'd think it couldn't be this hard.
Please let me know if it's even possible to go from the PC to the phone.
Thanks.
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