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lgluck · 04-29-2008, 12:59 PM

Help! My Q9m won't turn on. I've tried the soft reset (removing the battery) but no matter what I do, I cannot get past the verizon wireless screen that first shows up when you power the phone on.

I know that a master reset will work because when I had this problem with the first Q9m I bought from verizon (I'm on my second), that's what Moto support suggested and it worked. But I cannot afford - nor do I want - to reset my phone every time this happens (this is the second time).

Does this happen to anyone else?

Anyone know a fix?

04-29-2008, 12:59 PM	#1 (permalink)
lgluck Join Date: Apr 2008 Posts: 72 Thanks: 6 Thanked 4 Times in 2 Posts	Phone won't turn on Help! My Q9m won't turn on. I've tried the soft reset (removing the battery) but no matter what I do, I cannot get past the verizon wireless screen that first shows up when you power the phone on. I know that a master reset will work because when I had this problem with the first Q9m I bought from verizon (I'm on my second), that's what Moto support suggested and it worked. But I cannot afford - nor do I want - to reset my phone every time this happens (this is the second time). Does this happen to anyone else? Anyone know a fix?