[knytryder]

First of all, I'm new to the Motorola Q and this is my first post. Love the site! I've had a Samsung I-730 for about a year and a half and finally decided I needed a change. I had been reading the reviews on the Q and I really liked what it had to offer. Not wanting to pay full price, I went through eBay and found a decent used phone that would hold me over until my contract was up. I received the phone and quickly took it to Verizon to have my service transferred. Everything was going great until about a week later when the phone just died. I quickly plugged it in and completely charged it. When I tried to turn it on it continually remained stuck with the verizon logo on the screen. First stop was this forum. I tried everything without any result. Earlier today I went to Verizon and they told me that the phone had irreversible damage! Luckily I had insurance that I learned was tranferable to any phone on my account. Boy was I relieved! I called asurion and am expecting a new phone this monday! Great ending to a long frustrating story.