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Originally Posted by extremesaturn74  Well my q is acting up again, this is my 4th one. I contacted sprint via email, one rep says they would replace it with the q9c but another rep emails me today telling me i have to pay full retail. Iam a new customer with sprint but i thought i had 30 days to return the defective handset? they are giving me the run around. I just want the q9c. I had alltel and tmobile before and if i ever had a problem they would correct it or ship a new phone over night. so whats up with sprint? |
You need to talk to Retentions, not the regular CS folks. Just call *2 and say Cancel.