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Originally Posted by cheri  you dont plug in ur phone and try to make a call....you plug in the power cable while the phone is on...i make amd receive calls that way. |
No, the phone actually will not make any sound whatsoever while it is hooked up to the wall charger. My old Moto Q didn't have that problem. I could make calls and hear sound (music, ringtone settings, whatever) while it was hooked up to the wall charger. If I'm "connected" on a call, I can't hear anything until I unplug the charger, then it works perfectly. The same goes for playing music or trying to get any sound to come from the phone. I think it's a speaker issue. Does it sound like the phone itself is defective or is there a setting that just needs to be changed somewhere?