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AJi87 · 03-04-2008, 09:26 PM

Hello,

I have a Moto Q (Windows Mobile 5) and Microsoft ActiveSync can't seem to detect the phone.
It just stays at the "Connecting" screen.

I've uninstalled ActiveSync and deleted everything and then reinstalled, but it still does the same thing.

Is it because of this?:
My first Moto Q broke but they sent me a new one. I'm currently using the new one. Is there something I have to do extra since it's a brand new phone? (I've already reinstalled ActiveSync after I got the new phone)

My OS is Windows XP Professional.

Please let me know if you know how to fix this.

Thanks.

03-04-2008, 09:26 PM	#1 (permalink)
AJi87 Join Date: May 2007 Posts: 19 Thanks: 0 Thanked 0 Times in 0 Posts	ActiveSync won't detect my phone Hello, I have a Moto Q (Windows Mobile 5) and Microsoft ActiveSync can't seem to detect the phone. It just stays at the "Connecting" screen. I've uninstalled ActiveSync and deleted everything and then reinstalled, but it still does the same thing. Is it because of this?: My first Moto Q broke but they sent me a new one. I'm currently using the new one. Is there something I have to do extra since it's a brand new phone? (I've already reinstalled ActiveSync after I got the new phone) My OS is Windows XP Professional. Please let me know if you know how to fix this. Thanks.