Motorola Q Forum | Everything Q - View Single Post - Data Transmition Much Higher Than Expected

colincor · 03-04-2008, 06:14 PM

I have a Motorola Q with Bell Mobility and every single month I have to phone them to have them deduct between $60-$80 from my bill for going over my data allowance of 8MB.

I do not surf the web and I do not open email attachments, I only send and receive email. When I look at the amount of data from all incoming email for the month on my computer (which is using the same account), I see a total of 3.5MB. Now I have the Q setup to only retrieve the first 5K of a message, and I don't open any attachments, and while I may send 5-10 email a month from my Q, without attachments this couldn't equal more than an additional 10-40kb... So if we round that up to 500kb (!) and add that to the 3.5mb incoming, I am still only at 4mb...HALF my allowance.

Now I was told by a Bell tech support agent (not saying much) that each time the Q looks up the server, even if there is no data to transmit, there will still be 1kb of transmition per session. So set at 15min (mine is actually set at every 30min) there would be 4 requests every hour which equals 96 requests per day (let's just say 100), which equals 3000 requests per month. 3000 requests times 1kb per request = an additional 3mb of data. This would bring my total usage at 7MB and still 1MB clear of my allowance. However Bell is saying my data usage is 19MB!

The only thing I see runing is pMSNServer.exe. Can this be the cause? Where can this data be coming from? When I got my plan I figured I'd never go above the 8MB when all I do is email. I mean, when you consider that the typical email is 1-3kb, 8MB of email with no attachments is a whole $#!T load of mail. WTF???

Any help would be GREATLY appreciated. I didn't care if I didn't have unlimited data since I was only going to use the Q for email, but now I'm praying for a cheap unlimited data plan so that I won't have to keep having these monthly phone dates with Bell.

03-04-2008, 06:14 PM	#1 (permalink)
colincor Join Date: Mar 2008 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Data Transmition Much Higher Than Expected I have a Motorola Q with Bell Mobility and every single month I have to phone them to have them deduct between $60-$80 from my bill for going over my data allowance of 8MB. I do not surf the web and I do not open email attachments, I only send and receive email. When I look at the amount of data from all incoming email for the month on my computer (which is using the same account), I see a total of 3.5MB. Now I have the Q setup to only retrieve the first 5K of a message, and I don't open any attachments, and while I may send 5-10 email a month from my Q, without attachments this couldn't equal more than an additional 10-40kb... So if we round that up to 500kb (!) and add that to the 3.5mb incoming, I am still only at 4mb...HALF my allowance. Now I was told by a Bell tech support agent (not saying much) that each time the Q looks up the server, even if there is no data to transmit, there will still be 1kb of transmition per session. So set at 15min (mine is actually set at every 30min) there would be 4 requests every hour which equals 96 requests per day (let's just say 100), which equals 3000 requests per month. 3000 requests times 1kb per request = an additional 3mb of data. This would bring my total usage at 7MB and still 1MB clear of my allowance. However Bell is saying my data usage is 19MB! The only thing I see runing is pMSNServer.exe. Can this be the cause? Where can this data be coming from? When I got my plan I figured I'd never go above the 8MB when all I do is email. I mean, when you consider that the typical email is 1-3kb, 8MB of email with no attachments is a whole $#!T load of mail. WTF??? Any help would be GREATLY appreciated. I didn't care if I didn't have unlimited data since I was only going to use the Q for email, but now I'm praying for a cheap unlimited data plan so that I won't have to keep having these monthly phone dates with Bell.