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Originally Posted by gav91183 are you talking about the email under the customer service that sends you to this page? http://search.sprint.com/inquiraapp/contact.jsp
If so what did you type and what did you include with your email? this is enough to make me never get a motorola again or change to AT&T |
Try calling Sprint Retentions and see if they will upgrade you to the Q9c (or at least replace your Q). If you're ready to leave Sprint over the issues with your Q, they might just accommodate you with a new Q.