Quote:
Originally Posted by PacoJr67  those of us who got it exchanged (various reasons) Were all emailing e-care, just look under the "contact us" on sprint's website. Don't know if it will still work or not, but it's worth a try. |
are you talking about the email under the customer service that sends you to this page?
http://search.sprint.com/inquiraapp/contact.jsp
"I have had a Motorola Q now for about 6 months. When I first got it, I had a few issues with it and was referred to Motorola regarding my problems. I have since done all required updates to my phone and thought all issues were fixed. Now about 2 weeks ago my phone began to turn off by itself, mostly when sending text messages. I have done a master reset and reupdated and have tried a new battery while still having the same problems. " should I say something like this?
If so what did you type and what did you include with your email? this is enough to make me never get a motorola again or change to AT&T