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Originally Posted by Dave53  Thanks for sharing this information. I purchased my A version Jawbone from AT&T and it's still within their 1 year warranty. Do you know if the B version is available at AT&T, or is that a Verizon exclusive. |
My prime focus was on Verizon and getting it to work with the Verizon Q, which may have its bluetooth configured differently. One thing we notice with the Q9m is that we can now download contact information over BT to the Toyota Prius, which was either not enabled or not working correctly on the initial Verizon-configured Q.
Also, the excuse for Verizon CDMA problems was that the jawbone was developed with the AT&T network in mind and that Sprint & Verizon CDMAs were what were addressed in the revision.
I have been told that the A version is no longer made, so if AT&T is still selling the jawbone, they are probably selling the B version, but there may not be any changes in the B unit that would affect the AT&T system.
Once again, I am not an expert on this, and I came away from the whole experience with jawbone believing that good customer service to them is saying whatever it takes to close the ticket. Where they went awry with us is that my partner started the process with them and I finished it; their answers to me only raised questions about why they answered him the way they did. Their attempt to harmonize those two answers only raised questions with why they hadn't advised their customer Verizon about these issues.
I'd suggest you raise this issue with AT&T and point them to this thread. I'm observing good netiquitte by not posting people's names, phone numbers and emails on public forums, but I'll be happy to provide those privately if you get the, "Well whom did you talk to," or the more strident, "I can't imagine why anyone would tell you that."
We've been very careful to document this thoroughly when we realized that somehow Verizon claimed they didn't have a clue about this when the forums are lousy with complaints, and jawbone didn't seem to have a consistent answer about what they knew and when they knew it.