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Glenn M · 01-27-2008, 07:34 AM

I just need to blow off a little steam:-)
I was called by Sprint last month and upgraded from my Q to the Q92c(both great phones). I was told my cost would be $249 plus tax- $50 service credit -$100 mail in rebate = $100 plus tax. Of course when the bill came it was missing the $50 service credit. I called and was told they would have to listen to the recorded conversation and would call me in 1-2 days. We're going on 5 days.
This isn't my first bad customer service experience as I'm sure you all know.
I feel better now:-)
Glenn

01-27-2008, 07:34 AM	#1 (permalink)
Glenn M Join Date: May 2007 Location: Atlanta Posts: 33 Thanks: 1 Thanked 2 Times in 2 Posts	My latest Sprint experience I just need to blow off a little steam:-) I was called by Sprint last month and upgraded from my Q to the Q92c(both great phones). I was told my cost would be $249 plus tax- $50 service credit -$100 mail in rebate = $100 plus tax. Of course when the bill came it was missing the $50 service credit. I called and was told they would have to listen to the recorded conversation and would call me in 1-2 days. We're going on 5 days. This isn't my first bad customer service experience as I'm sure you all know. I feel better now:-) Glenn