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Old 01-03-2008, 10:22 PM   #9 (permalink)
Joneyee
 
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Quote:
Originally Posted by Justin Lane View Post
this is my 2nd Q same problem. When I am on the web it restarts all the time. I tried to take all the proper precautions this time but it still sucks. I guess if the razor sucked, this phone will suck too.
Enjoy your blackberry, the people I work with who have em, hate em.

I troubleshoot hardware for a living, and two pieces of identical hardware having the same identical issue means one of a few things:

1. Bad batch line
2. Bad subcomponent
3. User caused

I would imagine that if it were a bad batch or bad subcomponent that Motorola would be aware of it by this point.

My questions would be what are you installing. Restoring from the same backup is indicative of the backup having a problem. Did the new Q work fine until the backup was migrated.

Its the same with people and companies who use images as backups and then migrate a corrupted image onto perfectly good hardware. The blame goes to the hardware.

Try a clean device and recreate the phone from scratch.

Excuse my rant, but I would be very careful with whatever new device you get. If you import the same bad data, if it is bad, onto that device, you may run into similar issues.

Now BB dont run WM, so the odds of the same software possibility is slim, but its still there.

Good luck.
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