Quote:
Originally Posted by lochkelly  "ActiveSync encountered a problem on the desktop." That's the error I get now when I sync my MotoQ, the first model. I am syncing with my Windows Vista Laptop. Any clues as to what might be causing this? Does it literally mean my laptop desktop? (I closed my little sticky notes program and still got the error.) I only recently downloaded the sync software from the Motorola website since I knew the software that came with my phone was probably too out-dated, so that shouldn't be the problem.
A quick scan of my calendar, contacts, etc. (Outlook 2003) doesn't reveal anything missing but I hate to get out and need some information later that didn't sync. (Besides, I don't know which direction this error is in: laptop to phone or phone to laptop?) I did sync my MotoQ to this laptop a couple of times at first with no errors.
I'm afraid I'm just a novice when it comes to this MotoQ. I mainly got it instead of having a cell phone, PDA and MP3 player.
Thanks in advance,
Lisa in The Lowcountry |
Activesync does not work with Vista. You need to download Mobile Device Center.