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brc_br · 12-17-2007, 10:10 AM

Spoke with Verizon for 2 hours. They finally gave up and got Motorola on the line. After 3 days of looking around, they called and went through 2 hours of diagnosis. They determined that Wireless Sych (from Verizon) was evil and corrupted the phone settings. After backing up my data, they insisted on a master reset. This did NOT fix the problem, but now all my settings, programs, etc. are gone and I will be spending the bulk of the night getting those working again!!! I will keep you posted.

Now Motorola insists that the problem is my Q software is not up to date. I am off to update that now after my phone charges of course!

12-17-2007, 10:10 AM	#2 (permalink)
brc_br Join Date: Aug 2006 Posts: 12 Thanks: 0 Thanked 0 Times in 0 Posts	Update from Verizon Spoke with Verizon for 2 hours. They finally gave up and got Motorola on the line. After 3 days of looking around, they called and went through 2 hours of diagnosis. They determined that Wireless Sych (from Verizon) was evil and corrupted the phone settings. After backing up my data, they insisted on a master reset. This did NOT fix the problem, but now all my settings, programs, etc. are gone and I will be spending the bulk of the night getting those working again!!! I will keep you posted. Now Motorola insists that the problem is my Q software is not up to date. I am off to update that now after my phone charges of course! Last edited by brc_br; 12-17-2007 at 10:58 AM.