IF you have Exchange setup correctly, it should be very easy.
I believe (if memory serves...) the easiest way to get everything working is start from scratch with Activesync on a computer with Outlook hooked up to Exchange already. When you install Activesync and associate your phone with that copy of Activesync it will kind of walk you through the settings. Also you will have to install a certificate from your Exchange server. There is a free little program that helps install the certificate once your sys admin gives it to you.
We have Exchange at our office and it was not setup correctly to sync with our phones. We had to hire a tech to come in and tinker for a few hours at $75 an hour to make everything work right. Setting up the Q's is SOOO easy compared to a Palm OS....wow....the Treo's are hit and miss with the Exchange server.
Has your sys admin been able to help you out at all yet? Got any questions, I can go into more detail on some of this.
Good Luck,
Anthony |