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Originally Posted by tsantacruz  I just called Sprints retention department. I complained about the issues with the Q and that i have been a long time Sprint customer. I also stated that i was on the Verizon test run for 30 days and thart i am considering switching because of the issues I have with my Q. After stating that the retention department is sending me a FREE Moto Q 9c. I suggest that everyone wanting the upgrade say what i said and see where it goes. You jsut need to be firm and let them know you will leave Sprint and switch to Verizon if they do not upgrade the phone i also have the insureance plan so that helped in replacing but they were only going to send another Q until I told them everything i listed. Good Luck!! |
This did not work for me. I told them exactly what was listed above, and they told me I'm sorry, but we can offer you the new q9c for $149.99. They were ready to cancel my service also, if I wanted that as an option.