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Originally Posted by toolman157  PRL is Primary Roaming List. Basicaly, its a tower update for your phone as ur previous EV tower settings were wacked when u did the update. *2 calls customer service but before u get the standard recording welcoming u to sprint, it will say "we have determined that an update for your service is needed" then u stay on the line and the recorded voice tells u the update is complete. Then u power down the phone, take battery out, put it back in and turn phone on again. Finally, u call *2 again to make sure the update took. If you dont here the update recording and go straigt to cust. service menu then u are good to go. HTH later. |
correction, you have to call in FIRST to customer service and ask them to flag your phone for a PRL update. Once they do that, THEN you call *2 and it will tell you there's an update waiting and it will do it automatically....just calling *2 will not trigger a PRL update, you have to request it. Dunno if it will solve this problem or not, but it can't hurt. Call back and request it, and if they give you the "it wont help" crap, tell them you want it anyway...