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Originally Posted by onefix  I've been with Alltel for over a year now. I currently pay for 3 lines (all 3 are /X\ RAZRs).
The first RAZR I bought back in Summer 2006 (one of the gunmetal gray models) and then I bought the next 2 in December of 2007 (when I added the 2 extra lines). When I bought the 2 newer phones, I had one of the new ones switched to my line and the older one switched to one of the new lines. Now, I have been looking at the Moto Q and wanted to move my current RAZR to the line that has the old RAZR.
So, here's what went on. I go into the local store and they tell me they are willing to let me break contract to get a Q at $99 and change to a Smart Choice plan, but they stated they wanted to recycle the phone that I have now.
They also said that I couldn't bring the phone back in the 15 day period if I wanted to and that even if I did I couldn't get out of the Smart Choice plan. I thought that Alltel was accommodating in letting customers switch plans and phones and I'm not sure if I just caught them on a bad day or what.
I also know that the Q9C is probably going to be out after the new year, and if so, does anyone think it's worth waiting for the Q9C?
What I really want to know is has anyone else seen Alltel want to recycle their old phone? The phone I have right now is not new and has quite a bit of wear (It's a year old as it is). Can a store really keep you from returning a phone within the 15 day return period? And if I could return the phone, could they really make me keep a Smart Plan when all I would have is a RAZR?
I'm not really thinking about returning the phone before I buy it, but I have never owned a smartphone and I know I just can't tell if it will like it until I have tried it for a week or two. |
i havent heard much about the Q9C for alltel so im not really sure when/if alltel will even get it. I have never taken my old phone back and they have never penalized me for it. The whole smartchoice plan you should be able to change your plan whenever you (talking to customer support is a better way to change your plan). I bought the phone retail on ebay and I just activated the phone with my current plan and added unlimited data which is a much cheaper route than the stupid smartchoice plan. If your looking at tethering alltel still tells you to go with the smartchoice plan but PDAnet is a one time fee for tethering so i wouldnt waste my money there if I was you, but I personally recommend you buy the phone retail (one bigtime fee, but atleast you cant be bound) then if you have unlimited axcess package(which you need to get on the internet) and unlimited data(internet data) your good to go unless of course you need to tether which isn't too expensive for a onetime fee compared to their $80+ smartchoice plan...i only pay (with 2 other phones) $180 but i have the nationwide plan which is the most expensive so if you basic packages you should be around $40 for your phone plus the rate of the other two phones.... hope this helps