Motorola Q Forum | Everything Q - View Single Post

totallygreen · 11-23-2007, 09:55 AM

Hello,
Last night the screen on my MotoQ went bad after I dropped the phone. The phone still works but the screens colors are all washed out. Since I have the 7.00 a month coverage plan, I woud like to file a claim and get a replacement phone.

My question is, what is the best way to go about making a claim so that I have the least amount of service interuption? I have been contemplating the following options:

Should I call the 800 number and report it lost?
Should I call the 800 number and report it broken?
Should I take the phone to an authorized agent?
Should I visit an authorized agent and report the phone lost?

If anyone could provide some input I would be greatly appreciative. Thank You.

11-23-2007, 09:55 AM	#1 (permalink)
totallygreen Join Date: Jun 2007 Posts: 12 Thanks: 3 Thanked 0 Times in 0 Posts	Insurance Claim Question Hello, Last night the screen on my MotoQ went bad after I dropped the phone. The phone still works but the screens colors are all washed out. Since I have the 7.00 a month coverage plan, I woud like to file a claim and get a replacement phone. My question is, what is the best way to go about making a claim so that I have the least amount of service interuption? I have been contemplating the following options: Should I call the 800 number and report it lost? Should I call the 800 number and report it broken? Should I take the phone to an authorized agent? Should I visit an authorized agent and report the phone lost? If anyone could provide some input I would be greatly appreciative. Thank You.